Especially in the technology sector the expansion into different markets requires a multitude of adjustments. It doesn’t matter if it is certifications, the compliance with all local legislations and requirements (e.g. for packaging and labeling) – there are multiple challenges to face and the risks are often incalculable. This is why we offer you a custom and comprehensive package for the distribution of your products in Europe. This includes, but is not limited to, translations, adaptions to legislature, consideration of distribution restrictions etc.

Real VaD (Value added Distribution) for network components offers not only the best distribution services but also services that add to the use and value of the distributed products. This increase in value and service can be categorized in three areas:

  1. Pre-Sales

  2. Support of sales

  3. Post-Sales

We offer post-sales support through different services, such as the Titan Software Solutions Designer (TSSD) program. This Service allows developers and small companies to create their products with minimum time and effort. Additionally our team is working with experienced sales managers and regional field staff, to provide excellent customer service and support before and during all sales processes. We make sure that every request and every order is answered swiftly and professionally. This “high touch, fast response Model” is what distinguishes TITAN from the competition.

Our sales reps are highly qualified and certified by the respective manufacturers. Throughout the entire year they will receive additional training and certifications in order to stay up to date with our newest products. Besides training in sales and technical matters, TITAN offers technical support from in-house technicians that are certified with a Level 2 qualification for product support by the manufacturers. Our technicians are available to you from 8am to 8pm with no additional fees. 24 hour support is optionally available for a premium. Our technicians have access to all the equipment that we distribute, so that they can reproduce any possible problems customer may experience and find a swift solution for them. A problem that resellers face is the supervision of service agreements after sales. TITAN disposes over a unique manufacturer-specific program to track service contracts, which contacts the reseller if service contracts for products purchased through TITAN are due. The goal of TITAN is to always strive to be the best Value Added Distributor on the area of network components. We continuously look for new ways to satisfy our customers and exceed your expectations. We are glad to receive your feedback.

 

Distribution of IT and Neurofeedback products 

IPNetshop

IP Netshop

[IT Shop]

The IP Netshop was founded 2010 in Gießen/Germany and has grown to be a market niche vendor in the highEND networking sector and offers you powerful products at a great price-performance ratio. In our shop you will find multiple solutions from the IT and Technology sector, such as Network TAPs, switches and analyzing tools from renown suppliers, like Datacom Systems, Mushroom Networks, Hot Lava Systems and IW Networks.

All Layer 2 plus managed gigabit ethernet desktop switches distributed by Titan Commerce possess the necessary certifications for EXPORT in foreign countries such as China, USA or Asia. For example we hold certificates like CE, FCC (Class A), UL 60950-1:2011 (2nd editions) and CCC China Compulsory Certificate. Especially in the engineering field our managed switches are used (CLI, Web based, Telnet, SNMP and Event Error logo. Large companies utilize TITAN products (with comprehensive warranty) for remote surveillance. These products can be ordered with a ten year product warranty. All switches are steel case and rack mountable!

The IP Netshop team consists of many specialists for every area of application in the areas of network hardware, software, telephone technology, web design and programming. Our IP Netshop team is characterized by trustworthy interactions, expertise, special knowledge and diverse experience which enables an optimal cooperation.

Naturally our employees are continually trained to be able the handle new technologies and meet your demands. With such a positive attitude and high motivation it is granted that our lead motives, professionalism, reliability, friendliness and readiness for action are taken literally and are carefully attended. We are happy to offer you the integration of these products in your business. For this matter we are available as your consultant.

 

To the Shop